What's your response time for Amityville emergencies?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Amityville the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
We give every Amityville customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Amityville, NY?+
We hold an active NY contractor license and full insurance coverage, and we'll provide proof of both on request β most Amityville customers ask, and we expect that.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away β we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Can you help with my storm damage insurance claim?+
We regularly coordinate directly with insurance adjusters across Amityville, NY and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Amityville home?+
Most residential replacements in Amityville take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
Our Amityville crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems β we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Every Flat Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Amityville?+
Yes, we perform pre-purchase and pre-listing inspections throughout Amityville with a written report and photos β useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Amityville or do you cover nearby towns?+
We serve Amityville and the surrounding communities throughout Amityville, NY β see the coverage section below for the specific zip codes and nearby cities we handle regularly.
